About Hancock Signature Roofing
A second-generation, family owned and woman owned roofing company covering Salt Lake City and the surrounding counties.
How this company started
The owner learned the trade working for his uncle. He wanted to be an addition to that work and then to do his own things in the roofing space, and 8 years ago that became Hancock Signature Roofing.
Behind the company name is 27 years in the trade. Those are two different numbers and we keep them that way: 27 years of roofs, 8 years of this company.
As the family grew the work grew with it. Today Hancock Signature is one company with two specialties: roofing, and building custom homes, additions and remodels. This site is the roofing side.
We are second generation, woman owned and family run, and we work one neighbor at a time.
Two generations, two numbers
The owner learned roofing from his uncle and spent years on roofs before any of this had a name on it. That is twenty-seven years in the trade. Hancock Signature Roofing itself is eight years old. We keep those numbers separate because they mean different things, and rounding them together into one bigger number would be the easy lie.
Woman owned, family run
This is a family company in the literal sense. It is woman owned, the family works in it, and the kids have grown up around the trucks. That shows up in how the work gets handled more than in anything we could write here.
The builders side
As the company grew it branched into home building and renovations, and today Hancock Signature Builders handles custom homes, additions, garages, remodels and the concrete and excavation that goes with them. This site is the roofing side. If your project needs the other one, we will point you there.
What we find on roofs around here
What we find most often
On houses in this valley the three recurring findings are unbalanced ventilation, flashing that was sealed rather than formed, and decking that went soft under a valley nobody could see into. All three are invisible from the ground and all three are cheap to fix while the roof is already open.
What the age of the house tells us
A house built in the 1950s, one built in the 1980s and one built last year each fail differently. Older stock tends to have thinner decking and original framing that was never sized for a second layer of shingles. Houses from the building booms tend to share a builder’s ventilation shortcut across a whole subdivision. New construction usually fails at a detail somebody rushed to hit a schedule.
The year a Utah roof works through
The wet spring snow problem
Late season storms carry more water per inch than anything that falls midwinter. That heavy stuff clings to a roof instead of sliding, pushes on gutters, and refreezes at night into a solid mass on the overhang. It is also the load most likely to find a framing weakness.
After a heavy spring storm
Walk the drip line and look for bent gutter hangers and separated seams. Then look at the ceilings inside along exterior walls.
What we check on the deck
Spongy sheathing between rafters, especially over the eave where the ice sat.
Sun at this elevation
The thing that quietly ages a roof around here is not a storm. It is a mile of thin air between the shingle and the sun, with more clear days than most of the country gets. Ultraviolet breaks down the asphalt binder, the mat loses flexibility, granules let go, and a south or west slope wears out years ahead of the north side of the same house.
Uneven wear is normal
On plenty of homes up here the south face is done and the north face has life left. That is not a defect, it is exposure, and it is worth knowing before anybody talks about replacing everything.
What we check
- Access and fall protection
- Landscaping and drive protection
- Where material is staged
- Daily cleanup and magnet sweep
Where roofs go wrong
The shortcut we see most
Shingles laid over a second existing layer to save a tear-off. It hides the decking, adds weight the framing was not sized for, and guarantees that the next roof is a bigger job than this one should have been.
What good looks like instead
Down to the deck, sheathing repaired where it is soft, ice barrier where the eaves need it, and the flashing formed rather than sealed.
Signs worth a look
- Granules collecting in the gutters or at the downspout discharge
- Tabs lifting or curling along a rake or ridge
- Shingles that look bare or patchy from the street
- Staining or daylight visible in the attic
From recent jobs
What to expect
How long it takes
Most houses in this valley are one to two days on site once the crew arrives. What stretches it is pitch, the number of existing layers to strip, and how many valleys and penetrations the roof has. We tell you which of those apply to yours before the schedule is set.
What happens to your yard
Tarps go down over landscaping and the drive before anything comes off the roof. Material is staged where it will not crack concrete. At the end of every day the site gets cleared, and when the job is finished a magnet goes over the whole yard for nails.
What you should expect from us
A walk of the roof before anything is quoted, photographs of what we found, a plain explanation of what needs doing and what does not, and Hancock answering for the job through to the finish.
Why Hancock
Turning work down
We say no to jobs. Sometimes it is a roof that needs a specialty we do not do well, sometimes it is a schedule we cannot actually hold, and sometimes it is a homeowner who has been told by three companies that they need a full replacement on a roof with good years left. We would rather tell that homeowner the truth and lose the job.
Saying no is the useful signal
Any shop that has never turned down work is telling you something about how it decides.
Second generation on a roof
This is a family trade here. The owner learned it working for his uncle, who did not tolerate a sloppy valley, and those habits carry into every job the name goes on. Twenty-seven years in the trade is the owner’s own time on roofs, learned before there was a company.
Eight years under this name
The Hancock Signature name has been on trucks for eight of those years. Two different numbers, and we keep them straight because the difference is the whole story.
Where we work
Nine counties around Salt Lake City, plus every community inside them.
Salt Lake County
Davis County
Weber County
Box Elder County
Tooele County
Utah County
Summit County
Wasatch County
Morgan County
Questions we get asked
Not the question you had? Call the shop and ask a person. We would rather talk it through than have you guess from a website.
(801) 382-8898How long does a roof replacement take?
Most houses in this valley are a one to two day job once the crew is on site. Steeper pitches, multiple layers to strip and complicated roofs with a lot of valleys take longer, and we tell you which yours is before we start.
Do you work through the winter?
Yes, with judgment. Shingles need to seal, and in genuine cold that takes longer or needs hand sealing. Emergency work happens whenever it has to. Full replacements get scheduled around the weather rather than forced into it.
Will you tell me if I do not need a new roof?
Yes. Plenty of what we look at turns out to be a repair, and we say so. A roof with years left in it gets left alone, and you get the photographs either way.
What happens if you find bad decking?
We show you. The decking is only visible during a tear-off, so that is when soft sheathing gets found and replaced. We photograph it rather than just add it to a list.
How do I know when a roof is getting close?
Granules collecting in the gutters, tabs lifting or curling at the edges, shingles that look bare in patches, and daylight or staining in the attic. Any of those is worth a look.