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Everything we do


69 services, each on its own page.

Child sitting on shingle bundle pallet atop a roof covered with black synthetic underlayment

How this list works


Tap a service to see how we do it. Not sure which one? Call (801) 382-8898.

Roof covered in printed synthetic underlayment with shingle bundles staged along the slope before installation

Services


Roofing

Repairs

Upkeep

Shingles

Metal

Tile

Commercial

Coatings

Storm

Skylights

Gutters

Government

What we find on roofs around here


What we find most often

On houses in this valley the three recurring findings are unbalanced ventilation, flashing that was sealed rather than formed, and decking that went soft under a valley nobody could see into. All three are invisible from the ground and all three are cheap to fix while the roof is already open.

What the age of the house tells us

A house built in the 1950s, one built in the 1980s and one built last year each fail differently. Older stock tends to have thinner decking and original framing that was never sized for a second layer of shingles. Houses from the building booms tend to share a builder’s ventilation shortcut across a whole subdivision. New construction usually fails at a detail somebody rushed to hit a schedule.

The year a Utah roof works through


Southwest exposure ages fastest

If you only had time to look at one slope on a house here, look at the one facing between south and west. It takes the high sun through the middle of the day and it takes the afternoon heat, so the binder in the asphalt gives up there first. Cupped tabs, bare patches of mat, and a granule line in the gutter under that slope alone.

A roof can be two ages

And knowing that keeps a repair from turning into a replacement it did not need to be.

Wet leaves against a wall line

Where a lower roof runs into a two-story wall, leaves and needles collect in that inside corner and stay. The pile holds water directly against the bottom of the siding and the top of the step flashing, which is the one place on a roof where a little standing moisture does the most damage.

Clear the corner, check the kickout

A kickout flashing at the bottom of that run throws the water into the gutter instead of behind the siding. Plenty of houses up here were built without one.

What we check

  • Bundle count against measured area
  • Color lot consistency across bundles
  • Staging weight distributed across the roof
  • Manufacturer pattern for the chosen product

Where roofs go wrong


The shortcut we see most

Shingles laid over a second existing layer to save a tear-off. It hides the decking, adds weight the framing was not sized for, and guarantees that the next roof is a bigger job than this one should have been.

What good looks like instead

Down to the deck, sheathing repaired where it is soft, ice barrier where the eaves need it, and the flashing formed rather than sealed.

Signs worth a look

  • Granules collecting in the gutters or at the downspout discharge
  • Tabs lifting or curling along a rake or ridge
  • Shingles that look bare or patchy from the street
  • Staining or daylight visible in the attic
Service areaSalt Lake City & surrounding counties
Counties9
Communities103
In the trade27 years

From recent jobs


Roof deck covered in white synthetic underlayment with stacked wrapped shingle bundles and tools along the ridge
Roof deck covered in white synthetic underlayment with stacked wrapped shingle bundles and tools along the ridge
Roofers on a steep underlayment-covered roof lined with wrapped shingle bundles, snow-capped mountains and valley homes behind
Roofers on a steep underlayment-covered roof lined with wrapped shingle bundles, snow-capped mountains and valley homes behind
A Hancock roofer rolling self-adhering ice barrier down a valley on new decking before the shingles go on
A Hancock roofer rolling self-adhering ice barrier down a valley on new decking before the shingles go on

What to expect


1

How long it takes

Most houses in this valley are one to two days on site once the crew arrives. What stretches it is pitch, the number of existing layers to strip, and how many valleys and penetrations the roof has. We tell you which of those apply to yours before the schedule is set.

2

What happens to your yard

Tarps go down over landscaping and the drive before anything comes off the roof. Material is staged where it will not crack concrete. At the end of every day the site gets cleared, and when the job is finished a magnet goes over the whole yard for nails.

3

What you should expect from us

A walk of the roof before anything is quoted, photographs of what we found, a plain explanation of what needs doing and what does not, and Hancock answering for the job through to the finish.

Why Hancock


Built for the house itself

We do not run one spec on every roof and call it standardization. A shaded bench home under heavy trees needs different attention than an exposed lot that catches every gust off the mountain. Pitch, exposure, elevation and what is already up there all change the answer.

Which is why we look first

Nobody can tell you what a roof needs from the street or over the phone.

Explaining before deciding

We would rather spend twenty minutes on a driveway explaining what a valley does than have you approve something you do not understand. A homeowner who knows why the ice barrier runs four feet past the wall makes better decisions about their own house, including sometimes deciding against what we suggested.

Take the information elsewhere

If you want another opinion, get one. A roof is a large thing to buy on one conversation and we are comfortable being compared.

No expiring pricing

The number holds while you think.

Questions we get asked


Not the question you had? Call the shop and ask a person. We would rather talk it through than have you guess from a website.

(801) 382-8898
How long does a roof replacement take?

Most houses in this valley are a one to two day job once the crew is on site. Steeper pitches, multiple layers to strip and complicated roofs with a lot of valleys take longer, and we tell you which yours is before we start.

Do you work through the winter?

Yes, with judgment. Shingles need to seal, and in genuine cold that takes longer or needs hand sealing. Emergency work happens whenever it has to. Full replacements get scheduled around the weather rather than forced into it.

Will you tell me if I do not need a new roof?

Yes. Plenty of what we look at turns out to be a repair, and we say so. A roof with years left in it gets left alone, and you get the photographs either way.

What happens if you find bad decking?

We show you. The decking is only visible during a tear-off, so that is when soft sheathing gets found and replaced. We photograph it rather than just add it to a list.

How do I know when a roof is getting close?

Granules collecting in the gutters, tabs lifting or curling at the edges, shingles that look bare in patches, and daylight or staining in the attic. Any of those is worth a look.

Talk to Hancock


Call (801) 382-8898 or send a note.