
Provo, Utah
Commercial Roofing around Provo
Low-slope and membrane systems for commercial buildings.
Commercial Roofing for Provo homes and buildings
TPO, EPDM, PVC, modified bitumen and built-up, specified for the building and the traffic it takes.
Provo has a wide mix, from century-old homes near the center to dense newer construction, and a lot of rentals where a small leak goes unreported until it is a big one.
A commercial roof is a different trade from a steep-slope house roof. We do both, separately.

What matters on commercial roofing
Drainage before material
The first question on any low-slope roof is where the water goes. Ponding is what kills membranes, and a roof that holds water for days after a storm will fail early regardless of which sheet is on it. We look at the slope, the drains and the terminations before we talk about material.
Seams and terminations
Field failures on commercial roofs are rare. Failures at seams, curbs, drains and the parapet edge are common. A hot-air welded seam that has been probed is a continuous sheet. Anything taped or glued and unverified is a scheduled leak.
Commercial Roofing around Provo



How the system goes together
Fasteners rust from the inside out
Screws and nails on a roof within reach of the lake air corrode faster than the same hardware would inland. A plain steel nail head disappears under a shingle and takes years off the roof’s hold without a single visible symptom. Hot-dipped galvanized or stainless where the metal is exposed is a small line item that decides whether the roof reaches its rated life.
Mixed metals make it worse
Aluminum flashing pinned with the wrong screw sets up a reaction that eats the softer metal at every contact point.
We look at the old nails
What came out of the last roof tells you what to put in the new one.
Pipe boots and roof penetrations
The rubber collar around a plumbing vent is the shortest-lived thing on most roofs. Ultraviolet at this elevation cracks that rubber long before the shingles are tired, and the crack sits directly over an open hole in the deck. Lead boots or a metal collar with a replaceable seal last considerably longer.
Everything that comes through gets a plan
Furnace flues, swamp cooler curbs, satellite mounts, solar standoffs. Each one is a hole somebody has to detail correctly.
What we check
- Field condition and granule loss
- Valleys, ridges and every transition
- Penetrations and their flashing
- Gutter and fascia condition
What the job looks like
Get on the roof
We walk it rather than look from the drive, check the decking underfoot, the flashings and the ventilation, and photograph what we find before any number is discussed.
Show you what we saw
The photographs come back to you with a plain read of what the roof needs and, just as often, what it does not need yet.
Crew on site
The crews we hire work under Hancock’s direction, staged so landscaping and the drive are protected, working the detail in the order it is supposed to go on rather than the order that is quickest.
Leave it clean
Site cleared at the end of every day, a magnet run over the whole yard for nails at the finish, and the roof walked with you before we go.
Sun at this elevation
The thing that quietly ages a roof around here is not a storm. It is a mile of thin air between the shingle and the sun, with more clear days than most of the country gets. Ultraviolet breaks down the asphalt binder, the mat loses flexibility, granules let go, and a south or west slope wears out years ahead of the north side of the same house.
Uneven wear is normal
On plenty of homes up here the south face is done and the north face has life left. That is not a defect, it is exposure, and it is worth knowing before anybody talks about replacing everything.
Snow load is a real number
A roof up here carries weight. Wet spring snow runs heavier per foot than the dry powder that falls in January, and a roof that shrugged off three feet in February can groan under eighteen inches in April. What matters is how the load moves off, which comes down to pitch, sheathing condition and whether the framing was built for the zone it sits in.
Where the weight collects
Valleys and the low side of a dormer are where snow piles instead of sliding. We look at those first, because that is where decking softens and fasteners start backing out.
Where roofs go wrong
The shortcut we see most
A membrane laid over wet insulation because tearing off would have cost a day. The roof looks finished, the moisture stays underneath, and the sheet fails early from below.
What good looks like instead
Moisture surveyed, wet sections cut out and replaced, drainage corrected, then the membrane installed and its seams probed.
Signs worth a look
- Ponding water still standing two days after rain
- Seams that have lifted or opened at an edge
- Blisters or ridging across the field
- Interior staining near drains, curbs or the parapet
Part of our Utah County work, out of Salt Lake City & surrounding counties. A full replacement carries our 10-year workmanship warranty.
What to expect
Scheduling around your operation
Most commercial work can be staged so the disruptive part happens when the building is quiet. Tear-off noise, crane or hoist time and material deliveries all get planned against your hours rather than ours.
What the roof survey covers
Before specifying anything we survey the existing assembly: slope and drainage, moisture in the insulation, the condition of seams and terminations, and how the roof is being used. A roof somebody walks on weekly needs a different answer from one nobody touches.
Documentation
Commercial and public work runs on records. We photograph the existing condition, the work in progress and the finished assembly, so there is a file rather than a recollection.

On a Provo roof

Getting to Provo
Because we are on Utah County roofs most weeks, we know how the housing around Provo was put together, which is a different thing from knowing how roofs work in general.
That proximity is most of what matters when weather moves through. Provo sits in Utah County, and we are on roofs across it regularly enough to know how the housing there was built.
Questions we get asked
Not the question you had? Call the shop and ask a person. We would rather talk it through than have you guess from a website.
(801) 382-8898Do you actually work in Provo?
Regularly. Provo is ordinary working territory for us, not an outlying job we take when it is quiet.
How fast can you get to Provo after a storm?
We make the roof safe first, then come back and do the repair properly when conditions allow.
Do you handle the insurance side?
On hail-damaged roofs, we work with your insurance to get the roof covered. We document the damage thoroughly with photographs, so the claim reflects what is actually on the roof.
What happens if you find bad decking?
We show you. The decking is only visible during a tear-off, so that is when soft sheathing gets found and replaced. We photograph it rather than just add it to a list.
Do you work through the winter?
Yes, with judgment. Shingles need to seal, and in genuine cold that takes longer or needs hand sealing. Emergency work happens whenever it has to. Full replacements get scheduled around the weather rather than forced into it.
Where Provo sits on our map
Crews reach Provo on the normal week, not as a special run.
Talk to Hancock
Commercial Roofing in Provo
Call (801) 382-8898.